See the answer below for detailed instructions. Note: If a Razer ID was never used, the exported files from Step 2 will need to be imported into Synapse.
HOW TO UNINSTALL RAZER CORTEX INSTALL
This command can be used in place of the above to access the directory: %AppData%ĭownload and install the latest version of Synapse 3.This command can be used in place of the above to access the directory: %ProgramData%.C:\Program Files (x86)\Razer Chroma SDK.If you are somehow unable to delete these folders, you will have to stop any Razer Synapse related processes running in your task manager. Access the "Folder Options", go to the "View" tab, and select "Show hidden files, folders, and drives". Note: These folders are hidden by default, so be sure to unhide them. Locate and remove all remnants of Razer Synapse from the PC.ĭelete all folders and files named Synapse in the following locations: Install and run Intel® Driver & Support Assistant (Intel® DSA) to check for and update any Intel related drivers.
HOW TO UNINSTALL RAZER CORTEX HOW TO
How to receive the latest software updates from Windows.Use the Windows System File Checker tool to repair missing or corrupted system files. Note: On a laptop, all Razer devices should be disconnected so only the native keyboard and mouse can be used for the time being. Disconnect all non-essential Razer devices from the PC.Click "Select All" under SELECT THE SOFTWARE TO UNINSTALL, then click "UNINSTALL".Click "Yes" once the Windows User Account Control prompt opens.Click on "Razer Synapse", select "Uninstall", then click on "Uninstall" again.Type: "Razer". A list of Razer programs installed in Windows will appear and can vary by PC.Click "Search sort, and filter by drive".Search for "Apps & features" in the Windows search box then click on it.Right-click on the Synapse 3 icon and select "Exit All Apps".Note: If you already have a Razer ID and have your profile associated with Synapse, proceed to step 3. How to export and import profiles in Synapse 3.See the answers below for detailed instructions. Note: Collect and save Synapse logs prior to performing a clean re-install, should the issue needs further investigation. Verify that Synapse 3 is installed on the PC.
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